Terms & Conditions

Please take time to read this in full before agreeing to any of our services.

This document contains important information regarding our terms of service, cancellation and disclaimers and is only valid if read directly from this web page.
When signing up to any of our services, you must agree to comply with the terms of use described in this document, as well as any relevant terms in our Terms of Sale and Payment Process.
By making payment, in part or in full, you are agreeing to abide by these terms of use.
If you have any queries regarding our Terms & Conditions, please contact us.

Please note that these terms and conditions may change periodically. We will endeavour to make contact with any customers who may be affected in advance of the changes, especially if the changes have an impact on that booked service. However it is the responsibility of the customer to ensure that they have read the current Terms & Conditions on this web page and understand them.

  1. Customers making a booking through the website will be contacted by phone or by email to discuss the booking, cost and availability.
  2. If the customer confirms the booking they will be sent a confirmation booking form by email that will detail the booking and the total cost, the non-refundable deposit, and the balance.
  3. To secure the booking the customer must pay the 50% non-refundable deposit on receipt of the confirmation form, or by the next working day.

Methods of payment will be included on the confirmation booking form.

The balance must be paid 7 days prior to the outward journey and methods of payment will be included on the confirmation booking form.

Cancellations

  1. Any payments that have been made up to the point of the cancellation of the relevant booking are non-refundable, however any payments made for the cancelled booking will be applied as a credit to any future bookings.

We may consider refunding a cancelled booking at our discretion.